Terms & Conditions

Vintage Condition Guide

We pride ourselves on the condition of our vintage collections. Imperfections will be clearly disclosed.

MINT

 

Considered to be Near Perfect or As New!

Shows only the slightest signs of use or wear.

EXCELLENT

 

Considered to be in Excellent Condition.

Shows typical, though minor, signs of use or wear.

VERY GOOD

 

Considered to be in very good condition but lived a good life!

Shows some surface flaws i.e. general wear, tears or abrasions, stains, soiling or colour damage.

Returns

 

We do not offer refunds for change of mind.

Store credit or exchange only.

Credit valid for one year from date of issue.

All purchases on vintage items are final.

 If the item you receive is damaged on delivery or different to what you ordered please take photos and email us within 7 days.

Once we receive or see your item, we will inspect it and offer a credit or refund if eligible. Refunds will be made only to the original payment method used during purchase. Credit card refunds may take 5 to 10 business days to show up on a statement. If the item is damaged in any way from the original send out condition, or you have initiated the return after 7 days have passed from delivery, you will not be eligible.

If anything is unclear or you have more questions about items that are not listed, feel free to contact us before you make a purchase.

Thanks for shopping at www.resould.com.au